The Woodstock Police Service (WPS) is committed to maintaining the trust and confidence of the community we serve.
We value public feedback — both positive and critical — as it helps us recognize excellence, identify areas for improvement, and strengthen accountability across our organization.
Compliments
We take pride in the professionalism, compassion, and dedication demonstrated by our members. If you would like to recognize an officer or civilian member for outstanding service, please share your feedback with us. You can submit a compliment by:
- Emailing us at media@woodstockpolice.ca
- Mailing or delivering a written letter to:
Woodstock Police Service
615 Dundas Street
Woodstock, ON N4S 1E1
Your message will be shared with the member, their supervisor, and the Chief of Police.
Complaints About Police Conduct
If you have a concern about the conduct of a police officer, you have the right to make a formal complaint.
We encourage you to first contact a supervisor at the Woodstock Police Service — many issues can be resolved quickly and informally through open communication.
If you wish to proceed with a formal complaint, you may contact the Law Enforcement Complaints Agency (LECA), the independent civilian body responsible for investigating complaints about police conduct in Ontario.
Law Enforcement Complaints Agency (LECA)
Website: https://complaint.leca.ca/LECA.Efile/Complaint_en.html
Email: LECAcomplaints@ontario.ca
Phone: 416-246-7071 or 1-877-411-4773
Complaints About Policing Services or the Police Board
If your concern involves the delivery of policing services, the policies or procedures of the Woodstock Police Services Board, or misconduct by a member of the Board, please contact the Inspectorate of Policing (IoP) — an independent oversight body established under the Community Safety and Policing Act, 2019.
You may contact the IoP if your complaint involves:
- Inadequate or ineffective policing in the City of Woodstock
- Failure by the Chief of Police, the Police Service, or the Police Services Board to comply with the CSPA or its regulations
- Misconduct by a member of the Police Services Board
Concerns about WPS or Board policies and procedures
Inspectorate of Policing (IoP)
Website: https://www.iopontario.ca/en/complaints/make-or-manage-a-complaint
Email: IOPComplaints@ontario.ca
Phone: 416-314-4130 or 1-888-333-5078
Complaints About Special Constables
Complaints involving Special Constables should be submitted to Deputy Chief Novacich .
Please complete the Complaint About a Special Constable Form and submit it via:
- Mail or In-Person:
Woodstock Police Service
Attn: Deputy Chief Nick Novacich
615 Dundas Street
Woodstock, ON N4S 1E1 - Email:
nnovacich@woodstockpolice.ca
Our Commitment
The Woodstock Police Service handles all complaints and feedback with fairness, transparency, and professionalism.
We take every concern seriously and strive to resolve matters respectfully — ensuring that community members are heard and treated with dignity throughout the process.